Don’t mess with the dot

May 30, 2008 | Tips & Tech

Recently I had a call from a customer whom had a large number of RAW files disappear from his hard drive while renaming them. He was using a Phase One digital back, Capture One Pro and a Mac computer. My first thought was either the naming had taken place in the file browser or with another software package. However upon investigation, he had renamed the RAW file in Capture One. Turns out he had wanted to break up the order of the files… then he planned on sorting the thumbnails by name. Unfortunately when renaming the images, he added a “dot” or “period” in front of the existing name. When working with computers there is a old saying, “don’t mess with the dot”. “Periods” and “slashes” (/) as most of you know can relate to the lowest level of command, DOS or UNIX systems all use these symbols.

Since OSX is a UNIX based system, typing a period in front of the file name turns that file into a hidden file…. hidden from the OS itself. The file actually exist, without any data change, but finding it can be an adventure. In my tech support case, I happened to have maintenance program called Cocktail (http://www.maintain.se/cocktail/index.php) which will allow you to view all hidden files on your computer.

This allows you the opportunity to find and remove the “dot” from the name, returning your files from the dead. With this program my customer was able to retrieve all of his files and learn a valuable lesson without the loss of his photography.

Tim

Technical Services

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Canon 1Ds & 1Ds II Tethering in OSX 10.5 and 10.6

May 27, 2008 | Doug, Tips & Tech

The Problem

The most recent release of the mac operating system broke the ability to tether FireWire based dSLRs, most notably the Canon 1Ds II to Capture One Pro, but the fix is very easy. The reason for the problem is that Apple included a program associated with Apple’s photo program Aperture, which interferes with Capture One’s ability to connect to the camera.

The Symptoms

ALL 10.5.X and 10.6.X computers require the short-term or long-term fix below to ensure proper and stable tethering to a 1Ds II or 1Ds I or other FW based dSLR. Do not wait to see if you have symptoms of the problem; at some point you will. However, for the sake of completeness the symptoms are: random disconnects (often during the transfer of the first image), failure to connect, or extremely slow transfer of images with the failure to connect at all being the most common symptom.

The Short-Term Fix

1. Open [Hard Drive / Applications / Utilities / Activity Monitor]
2. Select the process Type8Camera and push “Quick Process”

This will allow the camera to tether to Capture One until the computer is restarted.

The Long-Term Fix

With the dSLR disconnected:
1. Open [Hard Drive / System / Library / Image Capture / Devices] and copy the file “Type8Camera.app” to a different folder (e.g. your desktop) as a backup.
2. Delete the file “Type8Camera.app from the Devices folder.
3. Restart the computer.

This will prevent the problematic program from launching and permanently* solve the problem. It will also prevent Aperture from tethering to your dSLR.

Update: It appears that 10.6 requires this same fix. It also appears that several major updates (e.g. 10.5.7) restore this file even if you have previously deleted it.

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Capture One 4.1.1 Tips & Tricks

May 23, 2008 | Doug, Tips & Tech

Who trains the trainers?

At Capture Integration we are constantly working to improve our customer support. With the release of Capture One 4.1 and the Phase One 645 Camera we’re holding educational seminars (dates and locations here). But who trains the trainers?

In advance of our Atlanta and High Point seminars our head of tech support, Tim Palmer, spent a week training with Jon Gilbert, from Phase One US Tech Support. With our seminars in Miami and West Palm Beach approaching it was my turn this week to spend time with this guru of Phase One. I’ve been shooting fashion, portraits, and product shots with Capture One 4.1 since the beta, but there were no shortage of tips, tricks, and behind-the-scenes knowledge. For those unable to attend the coming seminars I’m listing some of what I took home.

Tips, Tricks, and Background knowledge after the break…

Continue reading Capture One 4.1.1 Tips & Tricks…

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6/3/08 | WEST PALM BEACH

May 14, 2008 | upcoming seminars

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6/4/08 | MIAMI BEACH

May 14, 2008 | upcoming seminars

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Capture One 4.1.1 RELEASED

May 14, 2008 | News

Capture One 4.1 has been released, now supporting tethering of Phase One digital backs and a host of new features including lens+ and focus+ technologies. Download 4.1 from PhaseOne.com.

Capture Integration is hosting seminars about Capture One 4.1 in Atlanta, Miami, West Palm Beach, and High Point. Check out the dates and times, and RSVP. This is a great chance to learn Capture One 4.1 and meet your fellow photographers.

With Capture One 4.1 support has been added for the following cameras:

• Canon: 450D/Rebel XSi
• Mamiya: ZD, ZD Back
• Nikon: D60
• Pentax: K20D, K200D, K110D, K100D Super
• Sony: DSLR-A350, DSLR-A300, DSLR-A200

UPDATE: Capture One 4.1.1 has been released. If you have 4.1 installed and have not experienced any problems, then you do not need to install 4.1.1. The only major change was compressing the installer for faster download.

UPDATE 2: See our list of tips and tricks for Capture One 4.1.1.

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Terra Incognita: Photographers of America’s Third Coast

May 9, 2008 | Guest Writers

Update: Richard Sexton has been featured by Phase One. Download the Phase One Richard Sexton PDF.

A Seamless Film to Digital Transition

In mid-summer of 2005 I made a proposal to my primary publisher, Chronicle Books in San Francisco, for a fine art photography book of black and white landscapes of the gulf coast. I’d been photographing the gulf coast since 1991 and had built up a sizable body of work on the region. Though Chronicle was enthusiastic about the images in this series, they had doubts about the viability of the subject as one of national interest and appeal. However, they were willing to at least consider it. Then in August and September, hurricanes Katrina and Rita hit the gulf coast. Suddenly there was unrelenting national interest in this region of the country. Whereas the national focus was primarily on the devastation to the city of New Orleans, there was an underlying interest in the geography of the region and particularly how increased storm activity and global warming were impacting the gulf coast. Not only was the climate changing as it pertained to weather, but the book publishing climate was changing as a result of Katrina. Chronicle agreed in the fall of 2005 to publish Terra Incognita. However, the project was only about two-thirds complete in terms of principal photography. There would need to be new photography, particularly post-Katrina imagery, to complete the photo essay.

More from Richard Sexton after the jump.

Continue reading Terra Incognita: Photographers of America’s Third Coast…

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RSVP for June Seminars

May 5, 2008 | Landing pages

Capture One 4.1.1 has been released with tethering functionality. Now is the time to decide if it’s right for you. Come see how the faster speed, changes from 3.7.8, and the new features will fit your workflow. We’ll be discussing aspects of the software such as the DNG Output, new Lens Cast Correction, Variants, etc. This is your first chance to use the new Phase One 645 Camera for yourself the advances in medium format technology. We will have a variety of the new high-resolution Mamiya Sekor D lenses on hand including the hot 28mm lens. RSVP below to be included for a prize giveaway. We look forward to seeing you there!

West Palm Beach June 3, 6-9pm 1711 Longwood Road Suite B West Palm Beach, FL 33409 [map] Miami Beach June 4, 6-9pm 701 Fourth St, Suite 201 Miami Beach 33139 [map]

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P30+ in Action

May 2, 2008 | Dave

One of our good customers in NYC :

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