It’s About the Relationships

September 23, 2008 | News

Our president Dave Gallagher is at Photokina getting real-world tests of new equipment, strengthening our relationship with our industry partners, and generally having a great time. On his behalf I am posting the below image taken by his wife at a team building soccer game. As a dealer we often find situations where we need special accommodations made for a customer. In these cases it is often our close relationship with Phase One which helps us take care of our customers. The world of high-end medium format digital is different than the world of DSLRs; how many Canon customers have their problems resolved by having their dealer negotiate directly with the president of Canon? Becoming part of the Capture Integration family of clients means having direct access to an enormous pool of resources.

Update: Dave has now posted an extended entry about his experience of team building.

Dave Gallagher, President of Capture Integration, and Henrik Hakonsson, President of Phase One during a team building game of soccer at the dealer-meeting prior to Photokina. Only a select few premier dealers were invited to the dealer-meeting.

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