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Special Tech Alerts

Capture One 21 – Version 14.0.2 Released
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted January 14, 2021

Capture One 21 – Version 14.0.2 Released

As the Capture Integration Tech Support Manager, I highly recommend that you always read the release notes of any new software platform that you install. With increases in speed and stability [...]

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Feature Update 8 – USB Power NOT so Great
By Brad Kaye
In News, Phase One, Phase One XF, Phase One XT, Special Tech Alerts, Tech, XF IQ4 Blog Series
Posted December 17, 2020

Feature Update 8 – USB Power NOT so Great

For the last two days I’ve been on set shooting at a pretty demanding pace and I discovered that on Firmware 8, I could not get my 16″ MacBook Pro to share any power to the IQ4-150, [...]

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Creating Phase One Support Cases and Providing LAB Feedback
By CI Tech Staff
In News, Phase One, Phase One XF, Phase One XT, Special Tech Alerts, Support, Tech, XF IQ4 Blog Series
Posted December 11, 2020

Creating Phase One Support Cases and Providing LAB Feedback

Technical Support Issues As a full service, long time authorized renowned dealer for Phase One products, we provide complete technical support for our clients purchasing Phase One products [...]

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Capture One 21 Released
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted December 8, 2020

Capture One 21 Released

As the Capture Integration Tech Support Manager, I highly recommend that you always read the release notes of any new software platform that you install. With increases in speed and stability [...]

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Capture One DOES NOT currently support OS 11 Big Sur
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted October 21, 2020

Capture One DOES NOT currently support OS 11 Big Sur

Just in case you were thinking about an operating system update…. DON’T. No Sur, sir. As of the date of this publication, there is no Capture One product currently compliant with OS [...]

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Capture One 20.1.3 Released
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted October 8, 2020

Capture One 20.1.3 Released

Bug Fixes & New Camera Support including the EOS R5 & R6 cameras!

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Capture One 20.1.2 Released
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted August 20, 2020

Capture One 20.1.2 Released

Bug Fixes & New Camera Support including the EOS R5 & R6 cameras!

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Capture One 20.1 Released
By Brad Kaye
In Capture One Pro, News, Special Tech Alerts
Posted June 4, 2020

Capture One 20.1 Released

Due to the COVID craziness, I’ve had very little road time with this newest version of Capture One to find any bugs in it, but from the sense of features, I’m very excited about the [...]

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Capture One 20.0.4 Released
By Brad Kaye
In Brad Kaye, Capture One Enterprise, Capture One Pro, Special Tech Alerts
Posted April 1, 2020

Capture One 20.0.4 Released

Various squashed bugs and some new camera support, tested only somewhat here as we’re no longer receiving betas, and it’s basically illegal to get to my desk  – bk [box] [...]

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Capture One 20.0.3 Released
By Brad Kaye
In Brad Kaye, Capture One Enterprise, Capture One Pro, News, Special Tech Alerts
Posted March 3, 2020

Capture One 20.0.3 Released

Various squashed bugs and some new camera support, untested here as we’re no longer receiving betas, download and test cautiously.  (I’ve been getting program crashes as I use [...]

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